Technical Support Specialist

Technical Support Specialist

Let Ardent get you hired!!  We're recruiting for a Technical Support Specialist
  • Location: Oxford, MA
  • Pay: $25–$30/hr | Direct Hire
  • Schedule: Monday–Friday, 8:00 AM–5:00 PM
Note: Candidates must be willing to work rotating weekends and after-hours shifts

Are you a tech-savvy problem solver with a background in electrical systems? Ardent Staffing is hiring a Technical Support Specialist to join a fast-paced call center team for a global manufacturer in Oxford, MA.
This phone-based role involves helping customers and field engineers troubleshoot high-tech electrical equipment. If you enjoy using your knowledge to solve problems and guide others, this could be a great fit.
What We’re Looking For:
  • Associate or Bachelor’s degree in Electrical Engineering (or equivalent training/experience)
  • Strong electrical troubleshooting skills
  • Ability to read and interpret schematics and technical documentation
  • Excellent phone communication and customer service skills
  • Proficient in Microsoft Office
  • Reliable and self-motivated
  • Willingness to travel up to 20% (including some international)
This is not an IT help desk role.
Recent grads with ASEE or BSEE encouraged to apply!
Apply now: [email protected]
Call us: (508) 530-7209

Posted: 5/20/2025 11:00:09 PM

Type: Permanent

Salary: $52000.00 – $62400.00

Category: Industrial

Department: Photonics

Location: Oxford MA

Ardent Office: Marlborough

Job ID: DP6811520

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