Customer Service Representative
Customer Service Representative – Join an Award-Winning Team!
Are you passionate about helping people and enjoy working in a fast-paced environment? We’re hiring a Customer Service Representative to join our client’s service team in Westborough, MA. If you have excellent interpersonal skills, thrive on providing great customer experiences, and are ready to make a difference, this role is for you!
Are you passionate about helping people and enjoy working in a fast-paced environment? We’re hiring a Customer Service Representative to join our client’s service team in Westborough, MA. If you have excellent interpersonal skills, thrive on providing great customer experiences, and are ready to make a difference, this role is for you!
Location, Shift & Pay
- Location: Westborough, MA
- Shift: Monday-Friday, 8:30 AM – 5:00 PM
- Pay: $20–$24/hour, based on experience
What You’ll Do
- Answer incoming calls and emails from customers seeking service (roughly 5-10/hour).
- Respond promptly to voicemails and address customer inquiries or concerns professionally.
- Provide expert advice to customers on spa care and maintenance solutions.
- Manage and resolve service-related complaints with support from the service manager.
- Schedule service appointments and assist with coordination.
- Collaborate with other departments on service-related needs.
What We’re Looking For
- A motivated, customer-focused individual with strong organizational, time-management, and communication skills.
Posted: 1/27/2025 8:09:18 PM
Type: Contract to Perm
Salary: $21.00 – $24.00
Category: Administrative
Department:
Location: Westborough MA
Ardent Office: Marlborough
Job ID: JC895994127