Medical Staffing Agency Services

The front desk receptionist at a clinic is primarily responsible for greeting visitors, checking patients in for appointments, scheduling appointments, answering the phones directing calls.

Medical transcriptionists are responsible for transcribing audio that was recorded by a medical professional during a patient consultation, discharge summary, or patient history. Medical Transcriptionist jobs require a strong understanding of “medical jargon” and abbreviations so you can spot any errors made by the physician during documentation.

Patient services representatives are generally the first person a patient interacts with in a healthcare facility. This is sometimes also considered a receptionist. They are responsible for checking a patient in, collecting relevant insurance information, scheduling appointments, and more. It can be a hectic job for larger and busier healthcare facilities that handle a heavy patient load.

A patient account representative works closely with insurance claims, payments, and any issues that might arise with a patient’s account at a healthcare facility. Whenever a patient has a question about a bill or payment, they will generally speak with a patient account representative to resolve their issue. As a patient account representative you will also have to track down patients for payments if they have lapsed on a bill.