Business Process Technical Writer

Business Process Technical Writer

Are you passionate about transforming complex processes into clear, accessible documentation? Ardent Staffing Solutions is partnering with an innovative company in Waltham that is scaling operations and building a strong quality foundation for growth. As their new Business Process Technical Writer, you’ll collaborate with process owners across departments to create essential documentation that improves operational efficiency and supports compliance with ISO 9001 standards. This is your chance to make a tangible impact in a forward-thinking organization!
  • Location: Waltham, MA
  • Schedule: Monday–Friday, First Shift
  • Pay: $50–$60/hr depending on experience
What You’ll Do:
  • Create and refine process documentation, including procedures, flowcharts, and templates
  • Collaborate with subject matter experts to gather information
  • Write and edit content that simplifies complex workflows
  • Maintain and organize document libraries
  • Ensure all documentation meets quality and ISO 9001 standards
What We’re Looking For:
  • 10+ years of experience in a similar role
  • Expertise in technical writing, editing, and document control
  • Familiarity with ERP systems (Salesforce, Oracle), Google Workspace, and flowchart tools like Lucidchart
  • Experience in ISO 9001 or equivalent environments
  • Strong project management, organization, and communication skills
Paligo experience is a plus!
Ready to bring clarity to complexity? Apply today!

Posted: 3/27/2025 3:15:35 PM

Type: Contract to Perm

Salary: $40.00 – $50.00

Category: Industrial

Department: Accounts Payable

Location: Waltham MA

Ardent Office: Marlborough

Job ID: DP901482327

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