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  • Temporary to Permanent
  • Marlborough

Premier Marlborough Hotel

By definition, ardent means passionate enthusiasm and our passion really is people.

Now hiring multiple Front Desk / Guest Service Agents

  • Temp to perm opportunities
  • Premier Marlborough Employer
  • $100 Hiring bonus and $100 Referral Bonus – ask us for more details
  • Day and Night Shifts available
  • $15 – $16.50 per hour plus overtime

Responsibilities of Front Desk / Guest Services Agents

  • Greet customers immediately with a friendly and sincere welcome.
  • Complete the registration process by inputting and retrieving information from a computer system.
  • Perform accurate, moderately complex arithmetic functions using a calculator. Manage payments via credit card and cash. Post charges to guest rooms and house accounts using the computer.
  • Promptly answer the telephone using positive and clear English communication.
  • In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
  • Field guest complaints, conducting through research to develop the most effective solutions and negotiate results.

Ideal Candidates will possess the following:

  • Bright, energetic, customer service personality
  • Previous hospitality or guest services experience – definite plus
  • Strong computer and communication skills

To apply for this job email your details to daphne@ardent-staffing.com

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